Privacy policy

Privacy policy Updated: 22 October 2026 1. Who handles your information SEDA MAKİNA İMALAT VE TİCARET LİMİTED ŞİRKETİ (SEDA Makina) is responsible for personal information collected through this website. Contact: support@sedamakinaimalat.com; +90 539 295 51 46; Aydinevler, Sanayi Cd. No:40, 34854 Maltepe/Istanbul, Türkiye. 2. Information collected and how we collect it We receive the information you enter in our contact, machinery quotation, rental, spare-parts and sell-your-machine forms, or send by email, telephone or WhatsApp. This includes your name, contact details, company and country where requested, messages, equipment details and rental project location, dates and duration. Forms also record your IP address. Technical request and security records may be generated when you use the website. Please do not send identity documents, payment card details or sensitive personal information through these forms. 3. Purposes and legal grounds We use enquiry information to respond, identify suitable equipment or parts, assess equipment offered for sale, prepare quotations and discuss inspections, rentals, delivery and contractual arrangements. Processing necessary to take requested steps towards a contract or perform it relies on that ground under Article 5 of Law No. 6698. We also process information where necessary to meet legal obligations or establish, exercise or protect legal rights. Website security, preventing misuse and managing business correspondence may rely on legitimate interests where your fundamental rights are respected. Where consent is legally required, it must be obtained separately for that purpose. Submitting an enquiry does not subscribe you to marketing. 4. Access and sharing Authorised SEDA personnel handle enquiries. Hosting, maintenance and communication providers may process information to operate and support these services. Information may be shared with professional advisers or competent authorities where necessary for legal obligations or claims. If fulfilling your request requires a transport provider, equipment supplier or other service partner, only information necessary for that arrangement should be shared. We do not sell enquiry details. Any transfer abroad must meet the applicable conditions of Article 9 of Law No. 6698; this notice is not consent to an international transfer. 5. Cookies and external services The website uses session and security cookies to maintain your selected language, protect forms and support sign-in. Blocking these cookies may affect those functions. Google Maps can load on contact pages; video thumbnails and other externally hosted images may contact their providers when displayed. YouTube players load when you choose to play a gallery video. These services receive connection information such as your IP address and may process data outside Türkiye under their own policies. WhatsApp links open an external service; its policies apply to conversations there. You can contact us through the website form, email or telephone instead. 6. Storage and retention Enquiries are stored for staff review. Information is retained for the time needed to handle the request and related business correspondence, and for applicable contractual, accounting, legal or dispute requirements. When the purpose and any required retention period end, information should be deleted, destroyed or anonymised as applicable. Access is restricted to authorised users; no internet transmission or storage method can be guaranteed completely secure. 7. Your rights and requests Under Article 11 of Law No. 6698, you may ask whether your data is processed, request information about processing and its purpose, learn recipients in Türkiye or abroad, request correction or deletion where the legal conditions apply and notification of those actions to recipients, object to an adverse result produced solely by automated analysis, and seek compensation for damage caused by unlawful processing. Send requests to the company address above, or contact support@sedamakinaimalat.com for the appropriate application method. We may need to verify your identity. Applications are handled under the applicable procedures and normally within 30 days; statutory exceptions and permitted charges may apply. You may also use the complaint procedures available through the Personal Data Protection Authority. 8. Changes We update this notice when website functions or processing practices change. The date above identifies this version.